AI

How is data analytics expected to impact decision-making in the FinTech industry? 

Introducing this month’s question with insight into auto insurers, AI and data is Simon Axon, EMEA Financial Services Industry Consulting Director at Teradata.  Navigating a perilous road  It is a tough time to be in auto insurance. Historically, in...

Clearcover launches Generative AI insurance tool to expedite claims processing and improve customer experience 

Clearcover, a next-generation car insurance company, has announced the launch of its Generative AI solution that further digitises statement collection, significantly streamlining the insurance claims process and customer experience.  The AI-driven...

Klarna AI assistant handles two-thirds of customer service chats in its first month 

Available in the Klarna app, the assistant is designed to enhance the shopping and payments experience for Klarna’s 150 million consumers worldwide, capable of managing a range of tasks from multilingual customer service to managing refunds and returns and f...

FinTech chiefs debate AI skills crisis in UK Parliament  

Leaders from the technology industry have issued an urgent warning for the government to increase regulation and investment in Artificial Intelligence (AI) technology.   Speaking at the Parliamentary AI and FinTech Summit, which was hosted by Dean...

Revolut launches AI feature to protect customers from card scams and break the scammers ‘spell’ 

Revolut, a leading UK FinTech with more than 35 million customers worldwide, has announced the launch of an advanced scam detection feature to help protect customers from card scams.   Revolut’s new AI-scam feature uses sophisticated Machine Learning t...

Financial sector’s spending on Artificial Intelligence to grow by 30% per year and hit US$97 Billion by 2027 

Artificial Intelligence has not only transformed how people relate to technology but also significantly impacted the business sector. While some fear AI could replace 300 million full-time jobs in the next six years, companies across sectors continue...

GRAVITY: The only full-stack AI and DeepTech-powered sustainable business accelerator in the banking industry 

Co-founded by Rohit Maroo and Satish Krishnaswamy, both ex-bankers (HDFC Bank), GRAVITY promises to unleash an era of hyper-personalisation in banking space. GRAVITY as a platform is a category first in banking industry. GRAVITY makes all the underlying...

Survey unveils CFO’s concerns amid rapid digital acceleration

A recent survey conducted by next-generation reconciliation software specialists, Aurum Solutions, and international market research agency, OnePoll, has revealed crucial insights into the prevailing concerns and perceptions surrounding digital acceleration,...

EY survey: AI adoption among financial services

Ernst & Young (EY US) released its 2023 Financial Services GenAI Survey. Nearly all (99%) of the financial services leaders surveyed reported that their organisations were deploying Artificial Intelligence (AI) in some manner, and all respondents said...

PayPal and Venmo unveil six new innovations to revolutionise commerce

PayPal has announced six new innovations the company is piloting and bringing to market this year to revolutionise commerce through Artificial Intelligence (AI) driven personalisation for both merchants and consumers.   During the PayPal First...

Artificial Intelligence and the Banking of Things: The future of FinTech 

In this article by Jeremy Baber, CEO of Lanistar, we explore two major technologies that are transforming the finance sector. From security to customer experience, Artificial Intelligence and Banking of Things are elevating processes and improving outcomes...

Financial literacy in the digital age: FinTech role in empowering financial decisions 

Stiven Muccioli, Founder and CEO of BKN301, a worldwide financial services platform, discusses how FinTechs are adjusting how we make our financial decisions from improving our financial literacy with online services to Artificial Intelligence advancing to...