AI

Google Cloud’s new banking survey finds c-suites and boards more involved in tech decisions due to heightened interest in gen AI 

Google Cloud announced new research that explores the sentiment towards generative AI (gen AI) in banking among North American banking executives and consumers. The study, based on a survey of 350 banking executives responsible for gen AI decisioning and...

HSBC pioneers Quantum protection for AI-powered FX trading 

HSBC has become the first bank to pioneer quantum protection for AI-powered foreign exchange trading. As one of the world’s largest foreign exchange providers, HSBC is leading the way in exploring how quantum cryptography can safeguard highly sensitive t...

BlackBerry announces Generative AI-powered cybersecurity assistant 

BlackBerry has announced its new Generative AI-powered assistant for Security Operations Center (SOC) teams. The enterprise-grade solution acts as a SOC Analyst providing Generative AI-based cyberthreat analysis and support to enhance CISO operations. It...

US shoppers leverage AI for holiday budgeting with credit debt concerns 

New Klarna holiday research reveals spending resilience, AI adoption and rising demand for interest-free payments as half of consumers say they are unlikely to settle their holiday credit card bills.  The average budget for gifts in the US is $740,...

How financial services can leverage data and AI 

As long as you can solve the data access problem and establish robust governance, there is no reason financial services organisations cannot be out in front on Everyday AI says Sid Bhatia at Dataiku.  UAE GDP growth was 8% in 2022, almost double the 2021 ...

Analysing the role of investment brokers in an era of the AI-enhanced financial market 

Technology is always changing the rules and now Artificial Intelligence (AI) is changing roles across sectors such as the day-to-day duties of the investment broker. From streamlined decision-making to enhanced predictions, Seraj Asad Khan, Managing Director...

AI delivers automation at scale for insurers to drive efficiency and customer experience 

Patrick Ashton, Head of UK Operations at Alula Technologies explains that for insurance, digital transformation has become a business imperative. As part of this, adopting advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML)...

How is AI enhancing customer experience in the financial sector?

Haitham ElKhatib, Senior Vice President of Growth Markets, Sprinklr, discussed AI’s role in enhancing customer experience in the financial sector. The proliferation of AI in recent years has seen a transformation in the way businesses and everyday...

How AI can breathe new life into Singapore’s insurance industry 

The use of Artificial Intelligence (AI) is transforming the auto insurance industry by simplifying claims processes. Sandeep Bhargava, SVP, Global Services and Solutions, Public Cloud Business Unit at rackspace technology tells us how AI-driven computer...

Mozn recognised as one of the world’s top FinTechs for 2023 

Saudi Arabia’s Mozn, an enterprise focused on Artificial Intelligence technologies, has announced that it has been recognised as one of the Top 200 FinTech Companies globally and one of the Top 25 in the “Digital Business Solutions” category by leading stati...

DCI and DataVisor team up to help banks fight fraud

Financial fraud has increased substantially as the trend towards mobile banking and digitisation accelerates. In 2022 alone, the US Federal Trade Commission received over 1.1 million reports of identity theft and over 440,000 reports of credit card fraud. To...

AI and financial services: three areas for executives to watch

Karen Oakland, Vice President of Financial Services Marketing, Smart Communications, speaks to us about AI, how ChatGPT benefits the industry, as well as automation is heading and some potential risks that may emerge. Artificial Intelligence (AI) is a hot...