NatWest is announcing the launch of Cora+, an upgrade to its digital assistant, Cora, developed in collaboration with IBM. NatWest will be one the first banks in the UK to deploy Generative AI through a digital assistant.  Cora supports customers in...

Sara Hoteit, Regional Manager for the Middle East at Backbase, discusses how digital lending provides GCC banks with effective access to the crucial SME segment. The contribution of SMEs to non-petrochemical GDP in GCC nations varies. In the United Arab...

Alongside growing regulatory requirements and a fragmented IT landscape across Central and Eastern Europe, an Austrian bank provider, Raiffeisen Bank International, needed an agile, comprehensive solution that prioritised security and usability for its user...

Introducing this month’s Editor’s Question is Chris McGee, Managing Director of the Financial Services Consulting Practice at AArete.  Consumer adoption of mobile banking continues to accelerate, with US customers now using mobile apps more often than any othe...

Klarna, the AI-powered global payments network and shopping assistant, has announced the launch of a new online initiative – Wikipink – aimed at setting new standards for transparency and responsibility in the credit and lending...

Finastra has announced that Jefferson Bank, an independent, bank serving communities across Texas, has selected Finastra Payments To Go, a payments-as-a-service solution for its new instant payments services. The agile, resilient, cloud-based payments...

Frode Berg, Managing Director, EMEA, Provenir, discusses how the secret to a successful banking sector strategy lies in data-driven decisions and user experience that keeps pace with other everyday digital platforms.  In today’s on-demand digital ...

BT Group has announced that its digital and startup incubation arm has forged a partnership with Adyen, the global financial technology platform that enables small business customers to accept in-person contactless payments with Tap to Pay on...

Just in time for tax season, Chime is offering its in-app tax filing pilot program for free to even more members.  After early success with the pilot launch, the all-new tax feature is now available to millions more Chime members, showing members are...

NatWest has announced a strategic minority investment in Icon Solutions, a leading FinTech provider of payments technology and consultancy services. The investment follows the news last September that NatWest selected Icon Solutions Payments Framework (IPF)...

One of the largest bank-powered rewards app in the UK, Cheddar, re-launches its loyalty app to become the essential financial companion for Brits in the spiralling cost of living crisis.   Cheddar 2.0 is packed with various tools for consumers to...

Siobhan Byron, EVP of Universal Banking at Finastra, discusses how her passion for innovation and technology has fuelled her career and influenced advancements in the sector.  You’ve demonstrated a remarkable passion for innovating to drive growth ...