Freshworks, a cloud-based customer service software company and the Commercial Bank of Dubai (CBD), a prominent banking institution in the UAE, have elevated its customer service operations through the implementation of...
Salesforce, a global leader in CRM, has announced that J.P. Morgan has unveiled its new Payments Partner Network – a marketplace powered by Commerce Cloud. The Payments Partner Network features third-party partners that are in...
The ubiquitous presence of mobile devices and digital wallets are pushing demand for more mobile access deployments in the region. HID, one of the world’s leading provider of trusted identity solutions, has...
Hans van der Waal, Global Head of IT, Travelex, discusses the company’s Digital Transformation journey – specifically the opportunities and challenges it is facing in its move away from legacy systems – and how it is focus...
Digital development enhances the daily lives of consumers. We examine two examples of how such processes are making life easier for the citizens of the Netherlands as organisations offer innovative capabilities for...
Hospitality can be a precarious industry to work in and there is no doubt that hospitality staff work hard to keep customers happy. Behind the scenes, there are various options to make operations smoother. FOODICS is...
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