Europe

How are banks leveraging technology to handle the complexities of ‘politically exposed persons’? 

Following the NatWest and Nigel Farage scandal, banks are still coming under increased scrutiny. The Treasury wrote to the ombudsman in September asking it to provide the complaints data showing a monthly rate of more than 268 complaints per month, made up of 1,351...

Insurance companies embrace tech-driven injury prevention 

 We hear from Toni-Louise Gianatti, Head of PR and Content at Soter Analytics, on how the insurance game is changing through injury prevention technology.  The days of being reactive are in the past. Waiting for an incident to occur before redesigning w...

How are FinTech startups disrupting traditional banking and financial services?  

FinTech startups are revolutionising the financial landscape by leveraging technology to challenge traditional banking and financial service providers. Through innovation in areas such as digital payments, lending, wealth management and Blockchain technology,...

HSBC UK issues urgent fraud warning against dummy apps 

The warning comes as the bank has seen a spike in the number of cases, with dozens of customers downloading a dummy app within the last couple of weeks. One of these fake apps is called ‘PDF AI’ which impersonates a genuine app with a similar name.  The...

Lisbon’s subway adopts the most convenient and advanced access system in the world 

Indra has made Lisbon one of the first cities in Europe in which travellers can access the subway with their own cell phone, bank card or smartwatch without having to purchase a ticket or pass beforehand, by applying the EMV (Europay-Mastercard-Visa)...

UK small businesses struggle with profits and energy costs amid economic uncertainty 

A new report has revealed that more than a quarter (26%) of small business owners in the UK believe that they will be forced to cease trading if the outlook for their business does not improve – a potentially detrimental blow to the UK economy.   The S...

NatWest Group teams up with AWS to harness the power of Generative AI

NatWest Group has announced that it is expanding its collaboration with Amazon Web Services (AWS) to accelerate the use of Artificial Intelligence (AI) – including AWS’s Generative AI solutions — to more rapidly drive towards its goal of helping 10 million peopl...

Cost of living crisis pushes debts to highest ever level and increases adoption of online banking  

The reliance on credit during the cost-of-living crisis for millions of people across the UK and Europe has been laid bare in a new report, with nearly a quarter of adults (23%) admitting their debt levels have never been so high.   The report from...

Escalating e-commerce fraud: The crisis merchants face globally 

In the last twelve months, merchants have seen a huge leap in online payment fraud (up 59%), account takeover (up 51%), promotion abuse (up 52%), refund abuse (up 53%) and customer fraud / friendly fraud (up 40%).  Merchants are now throwing more and...

More than two-thirds of UK risk professionals expect financial crime risk to increase in 2023

Kroll, a leading independent provider of global risk and financial advisory solutions, has revealed that more than two-thirds (68%) of UK risk experts expect financial crime risks to increase over the next 12 months. The findings come...

The European Investment Bank suffers cyber attack

The European Investment Bank tweeted recently, claiming it was facing a cyberattack and was working to fix the incident. Jamie Moles, Cybersecurity Expert and Senior Technical Manager at ExtraHop, commented on the news: “[Recently], pro-Russian h...

Optimising the customer journey

UK-based companies, HGS and Engage Hub partnered with The Pensions Regulator to streamline the customer experience and allow the company to drive improvement to employees’ pension scheme management. Julie Mortlock, Head of Client...