APAC

Creating harmony between business and customer value

Iman Ghodosi, Managing Director Australia and New Zealand, Backbase, says that by investing in technology, customer experience and operational efficiency, banks can unlock the full potential of the ‘banking flywheel’. The banking landscape in Australia and New...

Wise granted direct access to Philippines’ instant payments infrastructure

Wise has been granted direct access to InstaPay, the Philippines’ real-time payment system, and can also directly settle with the Bangko Sentral ng Pilipinas’ (BSP) real-time gross payment system, PhilPaSS Plus. Wise’s direct connection to Insta...

CFA Institute debuts Diversity, Equity and Inclusion Code for the Investment Profession in Asia Pacific with Australia launch 

CFA Institute, the global association of investment professionals, and CFA Society Australia, has launched the Australia edition of its voluntary Diversity, Equity and Inclusion Code for the Investment Profession (DEI Code).  The voluntary DEI Code is...

Airwallex report reveals 92% of Aussie startups struggle with their financial operations

Airwallex, the Australia-founded leading financial platform for modern businesses, has released The Startup Financial Confidence Report which reveals the opportunities and business challenges facing Australian founders right now.  Further findings from the ...

Identity-centric regulations driving innovation in Asia-Pacific’s financial sector

Ashley Diffey, Vice President Australia and New Zealand, Ping Identity, on the pivotal role played by identity in driving innovation within the APAC financial services sector. The Asia-Pacific region (APJ) stands out as a unique landscape for financial...

Airwallex Hong Kong’s first trade report reveals that 90% of import and export businesses embrace FinTech to expedite cross-border operations

Airwallex Hong Kong has announced the launch of its inaugural import and export trade report. Over half of the surveyed import and export traders operating out of Hong Kong are grappling with rising business costs, as the majority eye FinTech solutions and...

Airwallex Hong Kong increases local customer base by nearly 80% amid growing adoption for cross-border money transfers 

Airwallex, a leading global payments and financial platform for modern businesses, saw robust customer growth in Hong Kong, with its transacting customer base increasing by 79% YoY in the first quarter of 2024.   Reflecting the strong customer...

APAC cyberattacks up 15% in 2023: Surge in ransomware attacks a key driver 

One in 20 APAC organisations were hit by ransomware in 2023, with financial services as the fourth most targeted sector.  FS-ISAC, the member-driven, not-for-profit organisation that advances cybersecurity and resilience in the global financial system, has ...

Xperience 2024: Kiwibank is winner of CX Innovator Award

Largest New Zealand-owned bank recognized for digitizing and transforming the customer experience with Genesys Cloud AI. Genesys has announced Kiwibank as the winner of the Customer Experience (CX) Innovator (SMB and Mid-Market) category during its 19th...

A lookahead to Asia Pacific’s economic outlook 

Some experts say a global economic growth slowdown is anticipated for 2024, while others continue to be positive towards Asia Pacific’s (APAC) economic outlook and expect more rapid growth in the region. In this article, David Brady, Enterprise Sales D...

ASTRI sets up FinTech and ESG Alliance 

The Hong Kong Applied Science and Technology Research Institute (ASTRI) has inaugurated a ‘FinTech and ESG Alliance‘ to foster a dynamic platform for exchange and knowledge-sharing. This alliance aims to enhance engagement with regulators, policymakers, inc...

Mastercard’s CBDC tokenisation pioneers Web3 commerce 

Richard Wormald, Division President, Australasia at Mastercard, highlights the success of Mastercard’s innovative solution. By tokenising CBDCs onto various Blockchains, consumers now have a secure and convenient option to engage in commerce across...