North America

76% of small businesses feel well-equipped to survive a recession

The majority of US small business owners (72%) are concerned about the impact of a potential recession, however, 76% are confident their business could withstand the downturn, according to the Bank of America...

Study finds financial advisors pursue client engagement due to economic...

Edward Jones has announced its survey findings, revealing three-quarters of financial advisors (76%) from across the industry have increased their engagement with clients due to current economic conditions...

Survey finds about half of American workers are suffering from financial...

With inflation and escalating healthcare costs continuing to plague American workers, financial stress is on the rise and now impacting about half of employees, according to a survey by FinFit with Salary Finance. Inside...

One in three finance and accounting professionals admit B2B procurement is...

Zip has announced the results of the 2023 Trends in B2B Purchasing survey of 1,056 US-based finance and accounting professionals – director-level and above. Respondents are overwhelmingly eager to move the procurement process...

Lookout data shows credential theft mobile attacks on the rise in US...

Lookout, an endpoint to cloud security company, has released its 2022 Government Threat Report which examines the most prominent mobile threats affecting federal, state and local governments in the United...

How ACT enabled College Ave to deliver seamless experiences 

Eric Chas, Head of Customer Operations, College Ave, speaks to us about why the organisation chose to deploy ACT’s solutions for its contact centre and how it has been able to deliver strong customer experiences for s...

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