Dragos, a global leader in cybersecurity for operational technology (OT) environments, has announced multiple partnerships with industry-leading insurance providers, brokers and legal firms. This first-of-its-kind collaboration allows Dragos customers to...

Global insurer digitizes to deliver seamless experiences for both customers and employees. Zurich Switzerland was named the Customer Experience (CX) Achiever winner in the Enterprise category during its 19th annual Genesys Customer Innovation Awards. The...

Largest New Zealand-owned bank recognized for digitizing and transforming the customer experience with Genesys Cloud AI. Genesys has announced Kiwibank as the winner of the Customer Experience (CX) Innovator (SMB and Mid-Market) category during its 19th...

Bancolombia honored for achieving a significant technological evolution in its commitment to innovation and excellence in customer service. Genesys has announced Bancolombia as its Customer Experience (CX) Mover (Partner) winner for the Best Cloud...

Emirates NBD, one of the leading banking groups in the Middle East, North Africa and Turkey (MENAT) region, has partnered with Pine Labs, a merchant commerce omnichannel platform, to ensure that companies across the region have access to the latest, and...

Zilch, the world’s first ad-subsidised payments network (ASPN), has extended its collaboration with cloud provider Amazon Web Services (AWS) to accelerate the rollout of AI innovation across the Zilch proposition. Zilch will continue to use AWS AI and ML s...

Banque Internationale à Luxembourg standardises its retail, corporate and private banking operations on Temenos banking platform to increase agility and optimise resources. Temenos has announced that Banque Internationale à Luxembourg (BIL), one of the l...

In this article by Dmitry Borodin, Head of Decision Analytics at Creditinfo, we dive into how financial inclusion can enhance lives of underserved communities through alternative data solutions.  Although there has been a push to widen access to financial ...

Embedded payments have firmly entrenched themselves in the fabric of the global e-commerce scene, showcasing their profound impact. Johannes Kolbeinsson, CEO of PAYSTRAX, foresees a promising trajectory for embedded payments, yet underscores the vast...

We’re delighted to be joined by Samantha Seaton, CEO of Moneyhub, a distinguished executive renowned for her fervour for FinTech and illustrious career, for an exclusive interview.  Could you share some key moments or experiences that shaped your ...

Simon Khalaf, CEO of Marqeta, discusses his journey from Yahoo! to leading payment innovation. Learn how his past shaped Marqeta’s future, the challenges faced and insights on FinTech’s evolution, from personalised cards to embedded finance and...

Paul Holland, CEO of Beyond Encryption, tells us how while some companies operating in the financial sector have benefitted from Digital Transformation, there is still significant work to be done at an industry level.  Globally, businesses are increasingly ...