Top Stories

KoinWorks increases CSAT scores by 60% with Freshdesk

Indonesian FinTech startup leverages the Freshworks platform to drive automation and analytics for omnichannel customer experience. From a peer-to-peer financial lending startup in 2016, KoinWorks has grown to become the first credit-led Micro, Small and...

BillingPlatform renews multi-year agreement with Class

BillingPlatform has renewed its multi-year agreement with leading Australian cloud-based wealth accounting and SMSF administration software provider Class. “More than 6,000 accounting and administration firms rely on Class’s market leading wealth management sol...

Study shows one in three nations now on the Open Banking journey 

A new study from the Open Finance technology and advisory services provider, Konsentus, has found that there are now more than 65 national open banking programmes globally.  Konsentus has updated its Global Open Banking and Open Finance Map to include...

Is short-term insurance at an inflexion point?  

In a world where short-term insurance is gaining momentum, we hear from Andrew Ponter, Insurance Product Manager at LexisNexis Risk Solutions, UK and Ireland on whether short-term insurance is at an inflexion point. Many of us have used temporary insurance at...

Revolut introduces a powerful set of tools for advanced traders across the EEA 

Revolut, the financial app with more than 35 million customers worldwide introduces Trading Pro, a set of tools and insights for advanced traders, designed to enhance their trading experience.   With Trading Pro, active investors can now benefit...

BlackBerry announces Generative AI-powered cybersecurity assistant 

BlackBerry has announced its new Generative AI-powered assistant for Security Operations Center (SOC) teams. The enterprise-grade solution acts as a SOC Analyst providing Generative AI-based cyberthreat analysis and support to enhance CISO operations. It...

Providing digital and affordable financial solutions to East African farmers

Bram van den Bosch, Co-founder and CEO of Emata, a company dedicated to providing digital and affordable financial solutions to East African farmers, shares the remarkable journey of the organisation, from its inception to a recent successful seed fund...

BillingPlatform forms an alliance with J.P. Morgan Payments on its secure cloud platform 

BillingPlatform, the enterprise revenue lifecycle management platform for today’s innovative business models, has announced a strategic partnership with J.P. Morgan Payments to support billing needs across its business units.  BillingPlatform’s solution has bee...

Epicor study reveals the evolving role of the CFO in driving digital modernization of manufacturing

Epicor, a global leader of industry-specific enterprise software designed to promote business growth, has shared findings from ‘The Evolving Role of the CFO in 2023‘, an IDC InfoBrief sponsored by Epicor. The study revealed more than 80% of...

How are banks leveraging technology to handle the complexities of ‘politically exposed persons’? 

Following the NatWest and Nigel Farage scandal, banks are still coming under increased scrutiny. The Treasury wrote to the ombudsman in September asking it to provide the complaints data showing a monthly rate of more than 268 complaints per month, made up of 1,351...

SoFi enhanced yield ETF is launched to offer investors a new income source 

SoFi Technologies, the digital personal finance company, has announced the launch of the SoFi Enhanced Yield ETF.  With THTA, SoFi is providing a distinct way to generate monthly income for investors who are seeking a distinct way to do so, with the...

Bank of America streamlines car shopping journeys’ with digital tools and resources 

Bank of America is introducing new digital capabilities to support consumers in their car shopping and financing journey. Bank of America clients can now get pre-qualified for auto financing to learn how much they may be able to borrow and estimate their...