Top Stories

HSBC launches new embedded finance venture

HSBC has launched its new jointly owned venture, SemFi by HSBC, which aims to deliver Seamless Embedded Finance solutions to business clients.  The new technology company is a joint venture between HSBC and B2B global trade network Tradeshift. SemFi...

CFA Institute debuts Diversity, Equity and Inclusion Code for the Investment Profession in Asia Pacific with Australia launch 

CFA Institute, the global association of investment professionals, and CFA Society Australia, has launched the Australia edition of its voluntary Diversity, Equity and Inclusion Code for the Investment Profession (DEI Code).  The voluntary DEI Code is...

SpotMe, Chime’s fee-free overdraft, surpasses US$30 billion in spotted transactions

Leading consumer financial technology company, Chime, has announced that its fee-free overdraft feature, SpotMe, has covered its members with more than US$30 billion in transactions since the product launched in 2019. SpotMe empowers everyday people to...

Meta partners with NatWest to combat scams 

Meta and NatWest are expanding a first-of-its-kind information sharing partnership to help protect people against fraud. The Fraud Intelligence Reciprocal Exchange (FIRE) is a threat intelligence sharing programme for financial institutions, allowing banks...

Three steps to elevate your CX: The ultimate blueprint for financial services success

Ryan Tamminga, SVP of Product and Services, Alchemer, on how financial services providers leverage customer feedback to drive excellent experiences. CX is the differentiator for financial services companies Financial service providers are aching to...

The BNPL boom: How new payment options are defining the customer loyalty race

The frenzy of Christmas and Halloween marketing is already in full swing, with date reveals of Christmas market returns to pumpkin patch locations, retailers are gearing up to execute their strategies as the Golden Quarter approaches. This year, however,...

CRM Code for Authorised Push Payment fraud winds down having more-than trebled reimbursement rates, slashed average losses, and slowed scam growth 

Last month, the CRM Code, which has safeguarded customers from Authorised Push Payment (APP) fraud since 2019, will be replaced by a new framework from the Payment Systems Regulator (PSR). Overseen by the Lending Standards Board (LSB), the CRM Code covered...

Airwallex report reveals 92% of Aussie startups struggle with their financial operations

Airwallex, the Australia-founded leading financial platform for modern businesses, has released The Startup Financial Confidence Report which reveals the opportunities and business challenges facing Australian founders right now.  Further findings from the ...

Coreless banking provider XYB to modernise core banking with IBM 

XYB,  the leading Coreless Banking Platform business, has announced its plans to help banks modernise their core systems. XYB is working with global tech leader IBM to provide technologies and consulting expertise that can help financial services...

Backbase unveils Intelligence Fabric to unlock AI-productivity gains for banks

Backbase has announced a major expansion of the Engagement Banking Platform with the introduction of the Intelligence Fabric layer, a powerful set of data and AI infrastructure and development capabilities that are now natively embedded in the platform....

Kodak Alaris elevates government and financial data management with latest digitisation solutions

Kodak Alaris has announced its latest digitisation solutions tailored specifically for government and financial institutions. With the company’s state-of-the-art hardware and advanced scanning solutions, Kodak Alaris is set to revolutionise the way these o...

Kuwait’s largest building materials manufacturer has seen business efficiency soar while IT costs plummet following Nutanix migration  

The Middle East construction sector is booming and as a leading materials supplier to the region’s many iconic projects, ACICO Group runs its manufacturing operations like a well-oiled machine. As is now the case across industries, IT plays a pivotal role in e...