Global insurer digitizes to deliver seamless experiences for both customers and employees. Zurich Switzerland was named the Customer Experience (CX) Achiever winner in the Enterprise category during its 19th annual...
Largest New Zealand-owned bank recognized for digitizing and transforming the customer experience with Genesys Cloud AI. Genesys has announced Kiwibank as the winner of the Customer Experience (CX) Innovator (SMB and...
Bancolombia honored for achieving a significant technological evolution in its commitment to innovation and excellence in customer service. Genesys has announced Bancolombia as its Customer Experience (CX) Mover...
Emirates NBD, one of the leading banking groups in the Middle East, North Africa and Turkey (MENAT) region, has partnered with Pine Labs, a merchant commerce omnichannel platform, to ensure that companies across the...
Zilch, the world’s first ad-subsidised payments network (ASPN), has extended its collaboration with cloud provider Amazon Web Services (AWS) to accelerate the rollout of AI innovation across the Zilch proposition. Z...
Banque Internationale à Luxembourg standardises its retail, corporate and private banking operations on Temenos banking platform to increase agility and optimise resources. Temenos has announced that Banque ...
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