Banking

HSBC UK issues urgent fraud warning against dummy apps 

The warning comes as the bank has seen a spike in the number of cases, with dozens of customers downloading a dummy app within the last couple of weeks. One of these fake apps is called ‘PDF AI’ which impersonates a genuine app with a similar name.  The...

Commercial Bank of Dubai deploys Freshworks to enhance customer service digitisation 

Freshworks, a cloud-based customer service software company and the Commercial Bank of Dubai (CBD), a prominent banking institution in the UAE, have elevated its customer service operations through the implementation of Freshdesk. By utilising Freshworks’ s...

Astra Tech and Ant Group to launch first-of-its-kind Alipay+ cross-border digital payments solution in the UAE  

Astra Tech, the leading consumer technology holding group in the MENA region, announced a partnership with Ant Group, one of the world’s largest digital payment platforms. This collaboration will witness the integration of Alipay+’s global c...

Paysend and RemotePass partner to offer instant payments to contractors globally  

  Paysend, the global card-to-card payments pioneer and RemotePass, the global onboarding and payroll platform, has announced a partnership to facilitate instant and more cost-effective transfers to international workers in 80 countries.  Through this ...

Mukuru becomes the first remittance company in Africa to re-introduce Naira payouts directly into Nigerian bank accounts

Mukuru, one of Africa’s leading fintech providers, introduces pioneering Naira bank top-ups to streamline remittances in Nigeria. Simplifying USD-to-Naira conversions, this innovation addresses customer pain points and caters to Nigeria’s vast r...

Demand for subscriptions defies cost of living crisis  

Despite rising living costs, consumers are reluctant to cancel their subscriptions, instead opting to upgrade or pause contracts, reveals research from Minna Technologies.  Minna Technologies’, the global subscription management service embedded in b...

Cost of living crisis pushes debts to highest ever level and increases adoption of online banking  

The reliance on credit during the cost-of-living crisis for millions of people across the UK and Europe has been laid bare in a new report, with nearly a quarter of adults (23%) admitting their debt levels have never been so high.   The report from...

Bank Leumi utilises new Amazon Web Services AppFabric  

Amazon Web Services (AWS) has officially launched AWS AppFabric, a service aimed at enhancing the functionality and security of top Software-as-a-Service (SaaS) applications. One notable adopter of AWS AppFabric is Bank Leumi, Israel’s largest bank,...

Study finds UK banks do not prioritise single customer view

A new study commissioned by FICO has revealed work still needs to be done for advanced personalisation in UK banks. The Forrester Consulting study, Unlocking Hyper-Personalization at Hyper-Scale, includes the results of a survey among 52 financial services...

Luxoft and Finastra to deliver turnkey managed services to banks in EMEA

Finastra, a global provider of financial software applications and marketplaces, has announced a new managed services partnership agreement with Luxoft, a DXC Technology company, to support Finastra’s Kondor customers in...

Bank lending to rise as Britain dodges recession

Banks are expected to increase their lending as the UK economy swerves the predicted recession and the housing market shows small signs of some revival, according to a panel of leading economists. Total loans in the UK are expected to rise 1.2% this year – a n...

Barclays and TransferMate provide international payments solution for UK businesses

TransferMate and Barclays have announced a new collaboration to help UK businesses reduce transaction costs and save time. Barclays clients operating in GBP will now be able to invoice their customers in their clients’ local currency in over 60 c...