Following the NatWest and Nigel Farage scandal, banks are still coming under increased scrutiny. The Treasury wrote to the ombudsman in September asking it to provide the complaints data showing a monthly rate of more than 268 complaints per month, made up of 1,351...

PayPal has announced it has invested in Sweef Capital’s Southeast Asia Women’s Economic Empowerment Fund and Quona Opportunity Fund to support their shared mission to advance women’s inclusion in the global economic and financial...

New Klarna holiday research reveals spending resilience, AI adoption and rising demand for interest-free payments as half of consumers say they are unlikely to settle their holiday credit card bills.  The average budget for gifts in the US is $740,...

Paul Scott, CTO, Matrix Booking, speaks to us about his company, current major areas of investment within the industry and his most memorable achievement.   Can you tell us about your current position?  I’ve been the Chief Technical Officer a...

FinTech startups are revolutionising the financial landscape by leveraging technology to challenge traditional banking and financial service providers. Through innovation in areas such as digital payments, lending, wealth management and Blockchain technology,...

The warning comes as the bank has seen a spike in the number of cases, with dozens of customers downloading a dummy app within the last couple of weeks. One of these fake apps is called ‘PDF AI’ which impersonates a genuine app with a similar name.  The...

Freshworks, a cloud-based customer service software company and the Commercial Bank of Dubai (CBD), a prominent banking institution in the UAE, have elevated its customer service operations through the implementation of Freshdesk. By utilising Freshworks’ s...

Astra Tech, the leading consumer technology holding group in the MENA region, announced a partnership with Ant Group, one of the world’s largest digital payment platforms. This collaboration will witness the integration of Alipay+’s global c...

  Paysend, the global card-to-card payments pioneer and RemotePass, the global onboarding and payroll platform, has announced a partnership to facilitate instant and more cost-effective transfers to international workers in 80 countries.  Through this ...

Mukuru, one of Africa’s leading fintech providers, introduces pioneering Naira bank top-ups to streamline remittances in Nigeria. Simplifying USD-to-Naira conversions, this innovation addresses customer pain points and caters to Nigeria’s vast r...

Despite rising living costs, consumers are reluctant to cancel their subscriptions, instead opting to upgrade or pause contracts, reveals research from Minna Technologies.  Minna Technologies’, the global subscription management service embedded in b...

The reliance on credit during the cost-of-living crisis for millions of people across the UK and Europe has been laid bare in a new report, with nearly a quarter of adults (23%) admitting their debt levels have never been so high.   The report from...